SUMMARY
Introduction
By using the website or making an order, you agree to the Terms and Conditions and the Privacy Policy.
General Information
Information about the website owner Suska Pagliari Kosola and how to contact her.
Site Usage
Exclusive use for product inquiries and legitimate orders.
Must be over 18 years old and provide truthful data.
Personal Data Protection
Privacy policy is available on the website.
Purchase Conditions
Availability for shipments within Spain and Europe.
Contract will be in Spanish.
If a product is unavailable, the customer will be informed.
Prices and Shipping Costs
Prices include taxes but not shipping costs.
Free shipping within national territory, except Canary Islands, Ceuta, and Melilla.
Placing an Order
Detailed process for making an order.
You must expressly accept the conditions before purchasing.
Right to Cancel
Right to reject or cancel orders under certain conditions.
Payment Methods
Multiple payment methods available, including credit card, PayPal, and bank transfer.
Delivery
Delivery time frames vary by zone.
Options provided if the delivery cannot be met.
Returns and Cancellations
Right to withdrawal within 15 days.
Return of defective products.
Responsibilities and Access
Access and use of the website are the user's responsibility.
No guarantee of website infallibility or security.
Intellectual Property
All rights are reserved to SUSKA PAGLIARI KOSOLA.
Applicable Law and Jurisdiction
Governed by Spanish law.
INTRODUCTION
The purpose of this document is to establish the conditions of use of the page WWW.LUCKSTARIBIZA.ES as well as the conditions of purchase of products through it by users.
We ask you to carefully read these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so, if you do not agree, you should not use the website.
GENERAL INFORMATION
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to SUSKA PAGLIARI KOSOLA, address located at RONDA ANTONI COSTA RAMÓN
11, EIVISSA (BALEARIC ISLANDS), 07800 and with email INFO@LUCKSTARIBIZA.ES and telephone number +34625987288, hereinafter SUSKA PAGLIARI KOSOLA.
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following:
* Use the website solely for the purpose of viewing products and placing orders.
* Do not place any fraudulent or false orders. If an order is reasonably considered to be
fraudulent SUSKA PAGLIARI KOSOLA is authorized to cancel it and inform the authorities
relevant.
* Have legal capacity to enter into contracts (the user declares that she is over 18 years of age).
* Provide your contact information in a truthful and accurate manner in order to be able to ship orders.
PERSONAL DATA PROTECTION
SUSKA PAGLIARI KOSOLA informs the users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.
PURCHASE CONDITIONS
Service availability. Users have the possibility of placing orders for the items offered through the website both for shipment to an address within Spanish territory and to a European destination.
LANGUAGE
The contract will be formalized in Spanish.
PRODUCT AVAILABILITY
Orders are subject to product availability. If difficulties arise regarding the supply of the products or if there are no items left in stock, SUSKA PAGLIARI KOSOLA will inform the customer of such circumstance, either by email or by telephone and will refund any amount paid for the unavailable product or products or will exchange the product for another of the same value, as the client decides.
PRODUCT PRICES
The prices of the items include all current taxes but do not include shipping costs, depending on the shipping area, which will be added to the total amount. SUSKA PAGLIARI KOSOLA reserves the right to modify prices at any time, although products will be invoiced based on the price in force at the time of placing the order (subject to product availability). The purchase order will indicate the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally in force at all times depending on the specific article in question. For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories.
SHIPPING COSTS
Shipping is free throughout the national territory, except the Canary Islands, Ceuta and Melilla.
For other areas, you can calculate shipping costs, indicating the country and shipping region, in your shopping cart. Depending on the selected area, one or more shipping methods will be activated to choose from, with one or more transport companies.
HOW TO PLACE AN ORDER
To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions as well as the privacy policy.
The data recorded by the website constitutes proof of the transactions carried out. The client will receive confirmation of the order via email.
During the process, before making payment, you can modify the details of your order. The order is not formalized until the process is complete, which will occur when payment has been made. Clicking on “Pay” implies that you purchase and pay for the selected items; this step represents a binding commitment.
There are no purchase limits. The user can place the order for the number of items they want, without established minimums or maximums.
RICHT TO CANCEL THE ORDER
SUSKA PAGLIARI KOSOLA reserves the right to reject an order from a customer with whom there is a dispute.
Likewise, SUSKA PAGLIARI KOSOLA has the right to reject or cancel an order for justified reasons, such as:
* Due to an error in billing information (that is incorrect or impossible to verify).
* If there is suspicion of fraud with the bank card.
* If it is not possible to send it to the indicated address.
* If there are reasons why it is suspected that the user is not a final consumer.
* If the user is under 18 years of age.
*If full payment has not been made.
WAY TO PAY
The products will be sent to the address that the user has indicated.
The delivery time ranges between 24 and 72 hours (business days) for addresses on the peninsula and 7 business days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.
The delivery time for addresses outside Spanish territory ranges between 7 and 10 business days.
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid.
For the purposes of these conditions, it will be understood that the “delivery” has occurred or that the order has been “delivered” at the moment in which you or a third party indicated by you acquires material possession of the products, which is will prove receipt of the order at the agreed delivery address by signing.
IMPOSSIBILITY OF DELIVERY
If it is impossible to deliver the order to the indicated address, SUSKA PAGLIARI KOSOLA will try to deliver it to a third party indicated by the client or retry its delivery at a later date. To do this, we ask that if you are not going to be at home, you contact SUSKA PAGLIARI KOSOLA to arrange delivery on another day.
If within 15 days, counting from when your order is available for delivery, the order has not been delivered for reasons not attributable to SUSKA PAGLIARI KOSOLA, we will understand that you wish to withdraw from the contract and we will consider it resolved.
As a consequence of the termination of the contract, we will return all payments received from the user, including delivery costs without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract resolved. Please note that transportation resulting from the resolution may have an additional cost, so SUSKA PAGLIARI KOSOLA will be authorized to pass on the corresponding costs to you.
CANCELLATION OF AN ORDER
SUSKA PAGLIARI KOSOLA is the owner of the bank account ES61 0049 4973 54 2216929849 of the Santander bank, where the amounts for purchases from the LUCKSTARIBIZA.ES online store are paid.
You can use a bank card, Paypal or bank transfer as a means of payment. In the case of payment by card or PayPal, the total amount of the order, which will include the corresponding shipping costs, will be charged to the customer's account at the time of purchase.
Payments are only accepted in EUROS.
By paying by card and in the event that any incident occurs during the process (for example, the terminal reports that the card has been denied), the order will be canceled automatically. The payment system by bank card is carried out through the “REDSYS” payment gateway.
By clicking “Pay” the user is confirming payment for the order as well as that the credit card is hers. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to verification and authorization by the issuing entity, but if said entity does not authorize payment, the order will be automatically cancelled, with the system informing the customer of said cancellation.
In the case of selecting the payment system through Paypal, PayPal will be the payment platform and it will be carried out following the conditions of said payment platform.
SUSKA PAGLIARI KOSOLA also offers you the possibility of making payment by bank transfer.
The order will be sent to the address you indicate once the payment of the total amount of the order has been confirmed. If the amount is not the full amount, SUSKA PAGLIARI KOSOLA reserves the right not to send the order until it has been fully paid by the client.
DELIVERY
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which proves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order you can use the form provided in the link “RIGHT OF WITHDRAWAL” or you can notify it by email to INFO@LUCKSTARIBIZA.ES by postal mail to the address RONDA ANTONI COSTA RAMÓN 11,
EIVISSA (BALEARIC ISLANDS), 07800.
If you send us an email or written communication, please include the details of your order to help us identify it.
The withdrawal period will expire 15 calendar days from the day on which the client or a third party indicated by the client, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, 15 calendar days from the day on which the client or a third party indicated by the client, other than the carrier, acquired material possession of the last of the aforementioned products.
Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, thereby assuming the return costs. Please note that if you decide to return the items to us postage collect we will be authorized to charge you for any costs we may incur.
The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the client received them. No refund will be made if the product has been used beyond simply opening it, products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the the product/s while they are in your possession. Please return the item using or including all of its original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item.
After examining the item we will inform you if you are entitled to a refund of the amounts paid.
If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total purchase amount plus shipping costs within 15 days of receiving the order. cancelled.
If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without shipping costs.
RETURN OF DEFECTIVE PRODUCTS
If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to refund the full price of the products, along with the shipping costs derived from and the return of the item.
RESPONSIBILITIES
Access and use of this website is the responsibility of the users. The following are not subject to warranty by SUSKA PAGLIARI KOSOLA:
- The infallibility, availability, continuity, non-existence of security deficiencies of the website.
- That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
- Possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website.
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, nor damages that may be caused by third parties through illegitimate interference that is beyond the control of SUSKA PAGLIARI KOSOLA.
- SUSKA PAGLIARI KOSOLA is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided as long as it comes from other sources.
Mere access to the website does not imply establishing any type of commercial relationship between SUSKA PAGLIARI KOSOLA and the user.
TRANSFER OF RIGHTS AND OBLIGATIONS
The contract is binding on both the client and SUSKA PAGLIARI KOSOLA, as well as our respective successors, assigns and assigns. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of SUSKA PAGLIARI KOSOLA.
We may transfer, assign, charge, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during its validity. For the avoidance of doubt, such transmissions, assignments, liens or other transfers will not affect the rights that, if applicable, you, as a consumer, have recognized by law nor will they nullify, reduce or limit in any way the guarantees, both express and implied. , which we could have granted.
INFORMATION AND CONTENTS OF THE WEBSITE
The information displayed on the website is current on the date of last update.
SUSKA PAGLIARI KOSOLA reserves the right to update/modify/delete information on this website at any time without prior notice.
In the event that the website contains links to other websites and materials from third parties, these links are provided for informational purposes only, without SUSKA PAGLIARI KOSOLA having any control over the content of said web pages or materials. We therefore accept no liability for any damage or loss arising from its use.
SUSKA PAGLIARI KOSOLA reserves the right to modify the Terms and Conditions of Purchase.
The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend that you do not use our website.
VIRUSES HACKING AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful or harmful. The user will not try to gain unauthorized access to this website, to the server on which said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of infractions classified by the applicable regulations. We will report any breach of these regulations to the relevant authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of your use of this website or of downloading content from it or to which it redirects.
INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and consents that all copyright, registered trademark and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to SUSKA PAGLIARI KOSOLA. The user may use said material only in the way expressly authorized.
APPLICABLE LAW AND JURISDICTION
The use of this website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim to SUSKA PAGLIARI KOSOLA via email MAIL or by postal mail to the address RONDA ANTONI COSTA RAMÓN 11, EIVISSA (BALEARIC ISLANDS), 07800.